Welcome to VintageWorn (“we,” “our,” “us”). By accessing vintageworn.com (“Site”) or purchasing any product or service from VintageWorn, you (“buyer,” “customer,” “you”) agree to the following Terms & Conditions. If you do not agree, please discontinue use of the Site.
These terms govern all purchases, consignment engagements, sourcing agreements, servicing work, and interactions with VintageWorn.
0. Payment for Products and/or Services
a. Accepted Payment Methods
VintageWorn accepts the following forms of payment:
We do not accept credit card chargebacks, disputes, or reversals once a payment has been made.
b. Reserving a Watch (Deposit Required)
If you would like to reserve a watch, you may email us with the specific watch in question and submit a $2,500 depositvia Zelle to info@vintageworn.com.
Once the deposit is received:
The watch will be placed on hold exclusively for you
We will issue an invoice within 48 hours of receiving the deposit
The remaining balance must be paid by bank wire transfer
c. Payment Deadline for Remaining Balance
The remaining balance (wire transfer) must be delivered to our account within 72 hours of receiving the invoice.
If full payment is not received within this 72-hour window:
Your $2,500 deposit is forfeited, without exception
The watch may be immediately relisted or sold to another buyer
No refunds, credits, or transfers of deposit will be provided
d. Refunds on Deposits
All deposits — including reservation deposits, sourcing deposits, or other payments made to hold a watch — are non-refundable under all circumstances unless explicitly stated otherwise in writing.
e. Payment for Sourcing, Consignment, and Services
All payments related to sourcing engagements, consignment work, or watch servicing are due before work is completed or before any watch is returned or shipped.
Funds must fully clear before the release of any product or serviced item.
1. No Affiliation With Rolex or Any Watch Manufacturer
VintageWorn is an independent seller of pre-owned watches. We are not authorized, affiliated, sponsored, or endorsed by:
Rolex SA
Rolex USA
Tudor
Patek Philippe
Audemars Piguet
Omega
Or any other watch brand
All trademarks belong to their respective owners.
2. Product Authenticity & Description
VintageWorn guarantees authenticity to the best of our professional knowledge.
Because vintage watches are decades old:
Condition descriptions are subjective
Watches may show aging, patina, service replacements, discoloration, or unknown service history
We cannot guarantee originality of every part
Service-era or period-correct replacement parts may be present
Purchasing from us means accepting all inherent characteristics of vintage watches.
3. Mechanical Performance & Water Resistance
3.1 Mechanical Limitations
Unless stated otherwise, we do not guarantee:
COSC accuracy
Long-term timing performance
Power reserve duration
Chronograph precision
Future servicing needs
Vintage watches vary in performance and may require occasional service.
3.2 Water Resistance
NO vintage watch sold by VintageWorn is water-resistant under ANY circumstance.
Assume every watch must be kept away from:
Water
Moisture
Rain
Steam
Sweat or humidity
Showers
Pools
Saunas / steam rooms
VintageWorn is not liable for moisture or water damage.
4. 6-Month Limited Movement Warranty
We provide a 6-month limited movement warranty covering:
Complete mechanical failure
Movement not running
Time deviation beyond ±60 sec/day
Not covered:
Water/moisture damage
Impacts or drops
Magnetization
Cosmetic components
Third-party tampering
Natural vintage variability
Warranty repairs must be completed by our approved watchmaker.
5. Sales & Return Policy
5.1 All Sales Are Final
Except as outlined, all sales are final.
Returns ONLY accepted if:
Watch is proven not authentic
Watch is grossly misrepresented
5.2 Buyer’s Remorse Returns (7 Days, 15% Fee)
If you simply do not like the watch:
Return within 7 days of delivery
15% restocking fee applies
Buyer covers all shipping
Watch must be in identical, unworn condition
We reserve the right to deny remorse returns for any reason whatsoever but not limited to if wear or tampering is evident.
Cancelled or unpaid offers may result in deposit forfeiture
Once accepted, the watch is removed from inventory
7. Watch Sourcing / Concierge Acquisition
7.1 Deposit
A non-refundable 30% deposit is required to begin sourcing.
7.2 Payment
30% upfront
Remaining balance due in full before shipping
7.3 Watches Over $50,000
We may require:
Higher non-refundable deposit (up to 50%)
Or full prepayment
7.4 No Cancellation
Once sourcing begins, it cannot be canceled.
7.5 Sourced Watch Returns
Subject to the standard return rules.
8. Selling Your Watch to VintageWorn (Buybacks & Trade-ins)
Evaluated case by case
No guaranteed buyback or trade value
Valuation based solely on current market conditions
Original purchase price has no relevance
All offers are discretionary and non-binding until agreed in writing
9. Consignment Policy
9.1 Market Valuation
We determine a recommended listing price based on the market, condition, and comparables.
9.2 Photography & Listing
We will:
Professionally photograph the watch
Write accurate descriptions
Market across our sales channels
9.3 Consignment Fee
Our fee is 15% of the final sale price, non-refundable.
9.4 Accuracy Requirement
Consignor must provide accurate information about:
Authenticity
Originality
Service history
Condition
9.5 Misrepresentation Consequences
If a buyer later discovers misrepresentation:
Consignor is fully responsible for remedying the issue (refunds, repairs, shipping, financial loss).
VintageWorn retains the full 15% consignment fee, without exception.
Consignor indemnifies VintageWorn from all related claims.
9.6 Payout
Proceeds (minus 15%) paid once funds clear.
9.7 Retrieval
Consignor pays for return shipping and insurance if they remove an unsold watch.
10. Servicing & Repair Policy
10.1 Shipping Responsibility
The customer must ship watches to us:
Fully insured
With tracking
At their own risk
We are not liable for inbound transit loss/damage.
10.2 Estimates
We provide a quote after evaluation. Work begins only with written approval.
10.3 Payment
Must be paid before return shipment. Watches unpaid after 90 days may accrue fees or be considered abandoned as permitted by law.
10.4 Service Warranty
Any service warranty applies only to the work performed and excludes:
Water damage
Impact damage
Third-party tampering
Natural aging
11. Right to Refuse Service or Sales
VintageWorn reserves the absolute right, at our sole discretion, to refuse service, refuse sales, cancel orders, or discontinue interactions with any customer, including (but not limited to) customers who:
Do not comply with these Terms & Conditions
Exhibit rude, abusive, hostile, or unreasonable behavior
Present fraudulent risk or unethical conduct
Provide misleading or incomplete information
Attempt to negotiate in bad faith
Interfere with business operations
We may refuse or terminate business relationships without obligation to provide a reason.
Refunds (if applicable) will follow our stated policies.
12. Anti-Defamation & Online Conduct Policy
By purchasing from VintageWorn, you agree not to:
Publish false, defamatory, misleading, or unsubstantiated claims
Make slanderous or libelous statements
Spread misinformation
Post hostile or malicious content intended to harm our business
Engage in public harassment, disparagement, or character attacks
Post unprofessional, unfounded, or deceptive opinions presented as fact
This applies to all platforms, including:
Social media
Forums
Review sites
YouTube
Blogs
Messaging apps
Violations of this policy may result in legal action, including but not limited to:
Civil claims for defamation
Business interference claims
Damages and attorney fees
Mandatory removal of defamatory content
You agree that VintageWorn may seek legal remedies for reputational harm.
13. Shipping, Insurance & Risk of Loss
We use reputable carriers
Insurance is available and may be required
If buyer declines insurance, buyer assumes all transit risk
Risk transfers to buyer once the carrier receives the package
14. Taxes, Duties & Import Fees
Buyer is responsible for all duties, VAT, taxes, and customs charges.
15. Intellectual Property
All photos, descriptions, and content are the property of VintageWorn. No reproduction without written consent.
16. Limitation of Liability
VintageWorn is not liable for:
Subjective expectations
Third-party opinions
Market value fluctuations
Post-warranty repairs
Incidental or punitive damages
Emotional distress claims
Your sole remedy is the return rights stated above.
17. Binding Arbitration Agreement (No Lawsuits)
17.1 Mandatory Arbitration
All disputes must be resolved exclusively through binding arbitration, not court.
You waive:
Right to sue VintageWorn
Right to a trial by jury
Right to pursue claims against owners personally
17.2 No Personal Liability
Claims must be against the business entity only.
17.3 No Class Actions
No class, collective, or group actions.
17.4 Governing Law
Arbitration in [Insert State & County], under the laws of [Insert State].
17.5 Survival
This section survives all transactions.
18. Updates to Terms
VintageWorn may update or modify these Terms at any time. Use of the Site constitutes acceptance of the updated Terms.